Indian in Saudi Arabia· Editorial Team · technology · 5 min read
Mobily Balance Check, Own Number & Recharge Codes
Check Mobily balance and data with *1411#, find your number with *222#, and recharge with *1400*card number#. Credit transfer and customer care 1100.
To check your Mobily balance and package (including data), dial *1411#. To see your own Mobily number, dial *222#. To recharge, dial *1400* + recharge card number + #. Customer care is 1100 from a Mobily line.
Last checked: November 2026.
Dial every code from the Mobily SIM itself. On a dual-SIM phone, pick the Mobily line before you press call.
Mobily codes at a glance
| What you want | Code or SMS | Where it comes from |
|---|---|---|
| Package benefits (data, minutes) | Dial *1411# | Mobily USSD guide |
| Main credit only | Dial *1411*1# or SMS 1 to 1411 | Mobily visitor package page |
| Your own number | Dial *222# | Mobily visitor package page |
| Recharge with a card | Dial *1400*card number# | Mobily visitor package page |
| Recharge (with Iqama) | Dial *1400*card number*Iqama number# | Mobily USSD guide |
| Recharge by phone | Call 1400 | Mobily visitor package page |
| Transfer credit | Dial *123# | Mobily USSD guide |
| Ask someone to send you credit | Dial *122# | Mobily USSD guide |
| Mobily main menu | Dial *1100# | Mobily USSD guide |
| Customer care | 1100 (from other networks 0560101100) | Mobily contact page |
Type the codes exactly, with no spaces.
How to check Mobily balance
Package balance (data and minutes)
- Open the phone dialer and choose the Mobily SIM.
- Dial
*1411#and press call. - The screen shows your package benefits, such as data and minutes left.
Main credit only
- Dial
*1411*1#, or - Send an SMS with
1to 1411.
Mobily lists both of these on its visitor package page. They show your money balance, not your package data.
You can also log in to the Mobily app. It shows credit, data and package expiry on the home screen.
How to check Mobily data balance
There is no separate data code on Mobily’s pages. Your data is part of your package benefits, so dial *1411#. If you only want to know how much internet is left, the Mobily app shows it more clearly than the USSD message.
How to find your own Mobily number
- Choose the Mobily SIM in your dialer.
- Dial
*222#and press call. - Your number appears on the screen.
Mobily lists *222# as “To know your Mobily number” on its official visitor package page. If it does not work:
- Log in to the Mobily app. Your number shows on the main screen.
- Call 1100 and ask the agent.
- On iPhone, check Settings → Phone → My Number (some SIMs do not store the number).
How to recharge Mobily
Buy a Mobily recharge card from a supermarket or mobile shop, or buy an e-voucher online. Then:
Method 1: Dial the code
- Scratch the card and find the recharge number.
- Dial
*1400*+ recharge number +#. Example from Mobily:*1400*1234xxxxxxxxx# - Press call and wait for the confirmation.
- Dial
*1411*1#to check the new credit.
Note on the Iqama number: Mobily’s older USSD guide writes the recharge code as *1400*recharge code*ID or Iqama number#. Mobily’s newer visitor package page shows it without the ID. If the short version fails on your line, try adding your Iqama number before the #.
Method 2: Call 1400
Call 1400 from your Mobily line and follow the instructions to enter the card number.
Method 3: Online
Use Line recharge on mobily.com.sa or the Mobily app and pay with your bank card.
Transfer credit on Mobily
- Send credit to another Mobily number: dial
*123#and follow the menu. - Ask for credit (“Send me credit”): dial
*122#and follow the menu.
Mobily’s USSD guide lists both codes for prepaid lines. The menus ask for the other number and the amount. Check the number twice before you confirm.
Mobily customer care
- 1100 from a Mobily line
- 0560101100 from other networks (listed on Mobily’s contact page)
- Mobily app for chat and requests
Keep your Iqama number ready. The agent may ask for it to confirm the line is yours.
Common problems and fixes
| Problem | What to try |
|---|---|
| Code gives “invalid MMI” or no reply | Check you chose the Mobily SIM and typed no spaces. Try again after a minute. |
Recharge with *1400*card# fails | Try *1400*card number*Iqama number#, or call 1400. |
| You have credit but no internet | Credit and package data are different. Dial *1411# to see if the package data is finished, then renew or buy a bundle. |
*222# does not show the number | Use the Mobily app or call 1100. |
| Code works on Mobily but not on Lebara | Lebara uses Mobily’s network but has its own codes. See our all Saudi SIM codes page. |
| You are outside Saudi Arabia | USSD codes may not work on roaming. Use the Mobily app on Wi-Fi. |
FAQ
What is the Mobily balance check code?
Dial *1411# for package benefits, or *1411*1# for your main credit. You can also send 1 to 1411.
What is the Mobily number check code?
Dial *222# from your Mobily SIM. Your number appears on the screen.
What is the Mobily recharge code?
Dial *1400* + recharge card number + #. Some lines may need your Iqama number too: *1400*card number*Iqama number#.
How do I transfer balance from Mobily to Mobily?
Dial *123# and follow the menu. To ask someone to send you credit, dial *122#.
What is the Mobily customer care number?
Call 1100 from a Mobily line, or 0560101100 from any other network.
Where are the STC and Zain codes?
See the STC guide, the Zain guide, or all Saudi SIM codes in one table.
Related guides
Sources: Mobily USSD Commands (Mobily Digital Community, official support portal) (community.mobily.com.sa); Mobily Visitors Package user guide (mobily.com.sa); Mobily Contact Us (mobily.com.sa).
- mobily
- balance check
- recharge
- ussd
- sim
- prepaid
