Trapped Between Absher and Musaned? How to File an Absconding Report

A real scenario is playing out across Saudi Arabia: an employer tries to file an absconding report (بلاغ تغيب) for a worker who has disappeared — but gets bounced between Absher and Musaned, with neither platform accepting the report.

The trap explained

A recent Twitter thread shows the exact problem:

@u5005: “I contacted Jawazat three times via Tawasul to file an absconding report. Each time they say to use Musaned platform. But Musaned says the worker already has a final exit visa and cannot file. I cancelled the exit visa before, but now I’m stuck between Absher and Musaned — nobody accepts the report.” (Source)

@CareAljawazat’s response: “Please book an electronic appointment and visit the Jawazat office in your area.” (Source)

Why this happens

The issue arises when:

1. A worker’s iqama was previously set to “final exit” status
2. The employer cancelled the final exit (to keep the worker)
3. The worker later absconded
4. The system still shows “final exit” in some records
5. Both Absher and Musaned reject the absconding report because of the conflicting status

The solution: Visit Jawazat in person

When digital channels fail, you must visit the Jawazat office in person. Here is what to do:

Step 1: Book an appointment

• Go to the Absher app → “Appointments” → “Jawazat”
• Select your nearest Jawazat office
• Book a time slot

Step 2: Prepare your documents

• Your iqama (sponsor’s ID)
• The worker’s iqama (if you have it)
• Worker’s passport copy (if available)
• Any previous exit visa documents
• Your commercial registration (if applicable)

Step 3: Explain the situation at Jawazat

Tell the officer:

• The worker absconded
• You previously cancelled their final exit
• Absher and Musaned both reject the digital report
• You need the absconding status officially recorded

Step 4: Get the report filed

Ask the Jawazat officer to record the absence report or correct the conflicting status in the system. Jawazat’s customer-care reply in this case pointed to an in-person appointment, which is the route left when both online channels refuse.

Why this matters for sponsors

If you are an employer or sponsor:

• Act immediately when a worker disappears — don’t wait
• Know the 15-day window: for domestic workers, Musaned lets you cancel an absence report within 15 days of submitting it (not during the 90-day probation period); after that it becomes final (HRSD rules, Musaned via Ajel, Sep 2026)
• Keep records of all communication attempts
• The 60-day rule: since February 2026, domestic-worker absence is handled through Musaned’s “work interruption” service. A worker in their first two years in the Kingdom must leave within 60 days of the contract being ended for absence; after two years they must leave or transfer to a new employer within 60 days. Musaned says the status shows as “work interruption” for the first 60 days and then changes automatically to “absent from work” (SPA, Feb 2026, Okaz, May 2026)

Related guides

• Check Huroob Status on Iqama
• Remove Huroob Status — Complete Guide
• Absher Complete Guide
• Job Transfer Rules in Saudi Arabia
• Final Exit Visa — Complete Guide

References

1. @u5005 — Absconding report stuck between Absher and Musaned — Twitter (July 2026)
2. @CareAljawazat — Book appointment to resolve — Twitter (July 2026)

Disclaimer: This article is for informational purposes only. Absconding procedures may change. Always verify with Jawazat before taking action.